Freightserve recruitment are looking for an experienced AOG operator for major freight forwarder to work with AOG shipments. The company is based in the Heathrow area.

Job Purpose: -

To complete exports from start to finish working in the operations team

Key responsibilities:-

Arrange shipments as per customer instructions following customer SOP/Quotation

Open job files as per customers and arrange collections

Book all shipments will the airline

Handle tie ups by ensuring secure cargo and handover to transport.

Complete the MAWB's - IATA, B2B & CONSOLIDATIONS

Pre alert the customer and network

Complete customs entries in accordance to compliance of HMRC

Liaise with airlines and handling agents

Complete customs only for customers within KPI

Manage multiple shared mailboxes

Resolve queries in a timely manner to ensure shipment uplift

To be able to follow customer SOP's

Support other areas of the operation when needed

Air Import customs knowledge advantageous

Operational Finance (Costing and Invoicing)

Flexible and Adaptive approach

Customer Focused at all times

Minimum Requirements:-

Industry experience required

Excellent ICT skills to include Microsoft packages

Good communication skills both verbal & written

Attention to detail

Friendly, calm and professional manner

Good time-management

Ability to adapt to change and work effectively as part of a team

Enthusiasm and good self motivation

Working 4 on 4 off days 6.30am - 6.30pm

As an agency we are fast becoming the number one Freight specialist in the Heathrow area. We have a fast growing reputation with most Heathrow Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry. Call now to avoid disappointment